Doogee S70 camera does not open

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Question: camera does not open

camera shows message “can’t connect to the camera, please check whether other applications running in the background…”, although is brand new and there is no app running (apparently).

 

 

 

 

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Hello anantalano,

please try the following:

  1. Tap on settings
  2. Tap on Apps & notifications
  3. Tap on See all (x) apps
  4. Tap on Camera
  5. Tap on Storage
  6. Clear Data
  7. Go back to Camera
  8. Tap on FORCE STOP

This should reset your camera completely. If not and you're still having warranty on your device, i'd recommend exchanging it against a working one.

Greetings,

Isabel

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