Blackview Help & user manuals

Your support for Blackview: Ask questions, download the manuals or inform yourself about Blackview.

User manuals Support Products

Blackview User manuals

Looking for Manuals for Blackview? Choose your Blackview-device and download the manual as a pdf in english (if available)

Products

Here you will find all products from Blackview in chronological order that we have in our database.

Blackview - 2019

Products from the year 2019

Blackview - 2018

Products from the year 2018

Blackview - 2017

Products from the year 2017

Blackview helping community

Do you have a question to your Blackview -device? Just ask your TechBone expert-team or the 420 already registered users, who always have a solution.

Ask
Facebook Blackview A60 Pro · 3 days ago · From Ivana

I can't connect Facebook and if I do finally constantly closing app

0
alarm clock Blackview A20 Pro · 3 weeks ago · From phil

I set alarm to go off in morning say 08:00 it shows alarm signal on top of screen then it disappears and alarm does not go off . I can set alarm to...

1
Cannot personalise ringtones Blackview BV9500 Pro · 3 weeks ago · From OldBloke

On the contacts' pages there is a menu and one option to "Set ringtone". It allows me to select a rintone from the list and plays the...

0
When i try to put my PIN in there is no OK button, so I can't use phone Blackview BV5500 · 3 weeks ago · From Morpethmice

I type in my PIN but tthere is no checkmark to say OK.  I have powered off and rebooted.  No change.  Can't use phone now!

2
Call forwarding Blackview P10000 Pro · 3 weeks ago · From Nigel

How. Do you set up call forwarding to my other phone ? 

0
T9 Blackview BV1000 · 3 weeks ago · From Louisgarden

Pas de T9 ? No T9 ? Kein T9 ?

0
Camera Blackview BV6800 Pro · 3 weeks ago · From Antonijatonkah

Why i cant use a front camera, and    cant make a video call?

0
No OK button on keypad after update Blackview BV5500 · 3 weeks ago · From muddywalker

After system update of my blackview BV5500 I am unable to log into my phone with keypad, keys work fine but there is no OK key. How do I proceed.

0
Wi-Fi calling Blackview BV6800 Pro · 3 weeks ago · From Martindrew

I live in a cement building and need Wi-Fi calling. Cannot find it on the phone

0
got new phone, but its blocked [can turn on but cant access calls, data, me Blackview A20 · 3 weeks ago · From nl172

i brought my new A20 blackview phone but after calling my data provider  we found on the setttings that the phone itself is blocked from...

0
usb-c headphones dont work Blackview BV9700 Pro · 3 weeks ago · From ElAdri1999

I just got my  BV 9700 Pro and all seems fine except i dont know how to set the headphones to work, they should be pnp but they dont, music...

0
Phone had some system ck and is now unresponsive Blackview BV5500 · 3 weeks ago · From Dhuff55

Had my  phone in my pocket at work. When I pulled it out the screen had small lettering phone system check going on. I laid it on the counter...

0
music app turns off Blackview P10000 Pro · 3 weeks ago · From jase1290

my music app turns off when the screen goes idle. i used to have a blackview p2 and never had this problem. please help as i dont want to keep...

0
Back camera pictures foggy and blurred Blackview A60 · 3 weeks ago · From gtomova

Hi! I recently bought this phone from Aliexpress BLACKVIEW Global Store. The pictures I take come out foggy and blurred - not indiscernible, but...

0
Default phone lock Blackview BV1000 · 3 weeks ago · From mehrdad

The phone asks for old password. What is the initial default password?

0
Volume key appears to be stuck on increase volume Blackview BV5500 · 3 weeks ago · From Swift1sure

My volume key seems to be stuck on louder. It randomly increases volume to maximum without any physical input. It's annoying as I can't...

0
Cannot charge with the cable Blackview BV9600 Pro · 3 weeks ago · From clivehawkins

Hi, I can only charge the device with a wireless charger, not with the cables supplied. Also, the earphone adaptor does not work. Is there a...

0
Cannot charge with the cable Blackview BV9600 Pro · 3 weeks ago · From clivehawkins

**Excuse me - previous post was for wrong device. problem is with BV6800 Pro** Hi, I can only charge the device with a wireless charger, not...

0
Storage Blackview BV9600 Plus · 3 weeks ago · From Geka

Finally the phone accepted my SD card, but its not possible to move apps or to storage photos in it. How can I give my BV 9600 pro advices where...

0
2