Oukitel Help & user manuals

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Oukitel User manuals

Looking for Manuals for Oukitel? Choose your Oukitel-device and download the manual as a pdf in english (if available)

Products

Here you will find all products from Oukitel in chronological order that we have in our database.

Oukitel - 2019

Products from the year 2019

Oukitel - 2018

Products from the year 2018

Oukitel - 2017

Products from the year 2017

Oukitel helping community

Do you have a question to your Oukitel -device? Just ask your TechBone expert-team or the 924 already registered users, who always have a solution.

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Not booting Oukitel C12 Pro · 3 days ago · From Joe

My c12 pro is not booting complete, it hangs at oukitel logo

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How do I open the back to insert my SIM card? Oukitel C15 Pro · 5 days ago · From pn28

How can I open back cover for inserting my Sim Card? 

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cant t log in wrong password Oukitel C15 Pro · 1 week ago · From johnnysl8n

cant log in thay say wrong password

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keypad Oukitel C12 · 1 week ago · From caitlin

I have lost keypaddoes not appear on screen when phone is switched on how do I get it back please 

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No incoming calls Oukitel C15 Pro · 1 week ago · From Oldtroll

Can not receive incoming calls. Does not ring either.

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how to open the phone to insert the sim card Oukitel C15 Pro · 1 week ago · From Frans

how to open the phone to insert the sim card

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open my oukitel Oukitel C15 Pro · 1 week ago · From Frans

howe i open my oukitel c15 for simcart

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I can't make calls Oukitel C15 Pro · 1 week ago · From Jase2019

I have data connection, I can send messages but I can't make calls.

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Access Oukitel C15 Pro · 2 weeks ago · From shepalan

I have a 4 digit pin but when I enter it it does not unlock. I do not have fingerprint recognition as I can't access anything.

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Update killed my phone? Oukitel C12 Pro · 2 weeks ago · From HeatherD

I received a notification that my phone had an update. After it went through the process, my phone cut off and will not turn back on. Battery was...

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Manage Preferred SIM Oukitel C15 Pro · 2 weeks ago · From Aus80y

Previously I had 2 SIM cards loaded and set SIM 2 to preferred SIM for communications. Now I only have SIM 1 loaded with a different supplier....

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Insert a Sim card Oukitel C15 Pro · 3 weeks ago · From Golfer1219

How do I insert a Sim card 

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Oukitel k12 sound quality low Oukitel K12 · 1 month ago · From hkrichard123

Hi there,I recently bought brand new Oukitel k12 from your store in Hong Kong, the phone is super excellent except the sound quality is really low!...

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I can't check my storage space Oukitel C12 Pro · 1 month ago · From Ibibbi

Hello,Please my c12 pro oukitel isn't showing my storage space. It started with 'sdcard missing' then 'reinsert sdcard'.Now I can't view any stored...

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Charging Oukitel K3 · 1 month ago · From michellewellls

The original plug and cable work fantastically and the phone charges really quick. I Have, however tried to buy a second cable and all the standard...

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my device will not start Oukitel C12 Pro · 1 month ago · From teddy8527

when i put the phone on  the oukitel logo comes on and it does go off again.When I hold the power off button, the phone doesnt  shuts...

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camera Oukitel C12 · 1 month ago · From shayla

My camera doesn't seem to work. The actual camera says "can't connect to the camera. Please make sure to close other apps that may use camera or...

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storage Oukitel C12 Pro · 1 month ago · From Flo

Hi,I cannot access storage setting and my phone is showing me SD card not available 

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Microphone issues Oukitel U25 Pro · 2 months ago · From Alex

Hello,I since the latest Firmware update I have issues with my device: The microphone is working improperly (voice recording, calls both by...

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Mobile Data won't come on Oukitel C12 Pro · 2 months ago · From Stsonic

My mobile data doesn't come on. The only time it turns on is when I have a data plan.

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how to update Oukitel U18 · 3 months ago · From ptecn

This is my first post  how u18 to software update please.

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Display of Chinese language on screen Oukitel C11 Pro · 3 months ago · From Damadion

The phone display two lines of Chinese language with maybe it's corresponding English at the top right corner of the screen.tee keygoogle keyThose...

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Sound problem Oukitel K12 · 3 months ago · From Mira

The incoming sound of the phone stopped working today - I can not hear the caller, but they can hear me. 

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my phone dont power on pls help me Oukitel C12 Pro · 3 months ago · From Bogdan123

Im bought oukitel c12 pro and when i try to power on him he wont do this

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Not receiving sms Oukitel K9 · 4 months ago · From Chris

Oukitel k9 isn't receiving sms. Sends fine but doesn't receive. 

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Upgrade problem Oukitel C15 Pro · 4 months ago · From Immortal

My Outkitel C15 Pro is showing an error when  updating it, then restarts. What can I do?

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No Sound Oukitel C12 Pro · 4 months ago · From Dj60

When I get a call, message or any other notification there is no ring tone but if I watch a video there is sound! I am not on do not disturb either.

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Cannot make or receive calls Oukitel K9 · 4 months ago · From Mufc04

I got this phone to use on T-Mobile in the US I have checked and the phone has four out of the six frequencies the T-Mobile is using the only one...

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Phone wont power off completely Oukitel C12 Pro · 4 months ago · From davidandkeiley

When I hold the power off button, the phone shuts down but not fully, the screen goes black and shows the Oukitel logo like it has frozen. I have...

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