Blackview BV9900

Blackview BV9900
APN grayed out

I am currently on a Fido mobile network in Canada.   I have issue with MMS  cannot receive files like pictures, wave files, etc.   I tracked the problem down to my APN having the wrong settings.   The main issue is that the APNs are locked (grayed out).  I cannot add to or modify the ones I have there.   What do I do?

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/ Support-team
Answer from Denny

Hello Ineedtofixthis!

Have you tried resetting the network settings yet?

You can also check if you can simply add a new APN and enter the appropriate data there.

Greetings!

Android 9
Simulator

Explained step by step - 134 simulator instructions
    1. Home screen

      1. Apps & Shortcuts

      2. Folder

      3. Widgets

    1. Network

      1. Mobile network

        1. Mobile data

          1. Data warning and limit

      2. WLAN

        1. Wi-Fi Direct

        1. Tethering

          1. WLAN-Hotspot

    2. Display

      1. Status bar

        1. Font

        2. Screen saver

    3. Volume & Tones

      1. System sounds

      2. Volume

      3. Do not disturb

      4. Vibrations

    4. Storage

      1. Memory card

    5. Battery

    6. Lock screen

      1. Screen lock

        1. Settings

        2. Smart Lock

    7. Security & Privacy

        1. Fingerprint

      1. Privacy

      2. Location

    8. Apps & Notifications

      1. Screen reader

      2. Display enhancements

      3. Interaction and dexterity

      1. Date & Time

      2. Languages & Input

          1. Text correction

        1. Developer Options

  1. Functions

    1. Phone

      1. Display

      2. Settings

    2. Messages (SMS)

      1. Settings

    3. Contacts

      1. Settings

      2. Groups

      1. Shutter

      2. Settings

      1. Timer

      2. Alarm clock

    4. Browser

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Blackview BV9900: Specifications
Display5.84 Inch - IPS
ProcessorMediaTek MT6779 (Helio P90)
Memory 8 GB
Internal storage 256 GB
Camera48 + 5 + 16 + 2 Megapixel
SoftwareAndroid 9 Pie
All specifications