k

my phone is a cubot x19 but when I make or receive phone calls I cannot hear the other person,they can hear me,I have done a factory reset but did not solve the problem


3 Answers


Hello kazbar!

Have you activated the speaker during a phone call to check if it only occurs via the ear piece?

Greetings!

k

just tried putting the speaker on and that worked I could hear caller

Hello kazbar!

Then I'm afraid the earpiece is defective, which is why you can only visit a repair store, if it is currently possible.

Too bad I don't have any other information.

Greetings!


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