If voice broadcast is activated and your Huawei device is connected to a headset, you will hear the default ringtone if a call is incoming instead of the custom contacts ringtone.

Android 10 | EMUI 10.0
Step 1:  Open the  Phone app
Step 2:  Open the  menu
Step 3:  Open the  settings
Step 4:  Tap on  Voice control
Step 5:  Activate or deactivate  Voice broadcast incoming calls
  1. Open the Phone app
  2. Open the menu
  3. Open the settings
  4. Tap on Voice control
  5. Activate or deactivate Voice broadcast incoming calls

Huawei Instructions
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