Oukitel C12

Oukitel C12

I have lost keypad

does not appear on screen when phone is switched on 

how do I get it back please


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1 Replies

Answer from Isabel

Hello caitlin,

there are some things you can try o get your keypad back. First of all, close all apps that are open at the moment. Then, move to Settings - Apps and search for the keypad app. delete the storage of the app by tapping on Storage - clear

If this does not help, you can also try deleting the storage from "Google Play Services", this is also to find within Settings - Apps.

If there is still no keypad, you can check the keyboard settings within Language & input if the right keypad is used by your device. 

If there is no chance your device will show your keypad even after going through all our suggestions, you can also download a new keypad from the Play Store. There are a lot of different keypads available to choose from, most are free.




Explained step by step - 131 simulator instructions
    1. Home screen

      1. Apps & Shortcuts

      2. Folder

      3. Widgets

    1. Network

      1. Mobile network

        1. Mobile data

          1. Data warning and limit

      2. WLAN

        1. Wi-Fi Direct

        1. Tethering

          1. WLAN-Hotspot

    2. Display

      1. Status bar

        1. Font

        2. Screen saver

    3. Volume & Tones

      1. System sounds

      2. Volume

      3. Do not disturb

      4. Vibrations

    4. Storage

    5. Battery

    6. Lock screen

      1. Screen lock

        1. Settings

        2. Smart Lock

    7. Security & Privacy

        1. Fingerprint

      1. Privacy

      2. Location

    8. Apps & Notifications

      1. Screen reader

      2. Display enhancements

      3. Interaction and dexterity

      1. Date & Time

      2. Languages & Input

          1. Text correction

        1. Developer Options

  1. Functions

    1. Phone

      1. Display

      2. Settings

    2. Messages (SMS)

      1. Settings

    3. Contacts

      1. Settings

      2. Groups

      1. Shutter

      2. Settings

      1. Timer

      2. Alarm clock

    4. Browser

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Oukitel C12: Specifications
Display6.18 Inch - IPS
ProcessorMediatek MT6580
Memory 2 GB
Internal storage 16 GB
Camera8 + 0.3 Megapixel
SoftwareAndroid 8.1 Oreo
All specifications