k

Hi

When I try to send a text, my phone is ringing the contact.

It doesn't happen with all my contacts. and if I answer a text it is ok. The problem only occurs when I hit the text button on the contact page.

It is driving me nuts!!

The solution

5 Answers


Hi keithmart.

I think it's due to an app error, have you tried resetting the app?

To do this, go to Settings > Apps > Storage.

Greetings!

 

k

Hi

I don't appear to have a resetting button. All I have is 

contacts access for this app 

allow

deny

allow or deny

[Solution]

Hi keithmart.

I just checked it on an Android One device, the steps are as follows:

Settings > Apps & Notifications >Show all Apps > Select an App > Storage & Cache > Clear memory.

Hope this helps you out.

Best regards

Denny

k

Hi

That seems to have worked. 

Many thanks for your help

Hey keithmart!

Glad we could help you out, if you ever have another question or problem with your device, you are always welcome.

Best regards!


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