Oukitel K12

Oukitel K12
Oukitel k12 sound quality low

Hi there,

I recently bought brand new Oukitel k12 from your store in Hong Kong, the phone is super excellent except the sound quality is really low! I turn on the volume to maximum, also I checked the sound setting it's turn to maximum as well, when I play music or a video the sound from the speaker is low! also if I use earphone/headphone the the sound quality still low! I'm wondering why is that! my old phone speaker quality is really loud!    

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Android 9
Simulator

Explained step by step - 131 simulator instructions
    1. Home screen

      1. Apps & Shortcuts

      2. Folder

      3. Widgets

    1. Network

      1. Mobile network

        1. Mobile data

          1. Data warning and limit

      2. WLAN

        1. Wi-Fi Direct

        1. Tethering

          1. WLAN-Hotspot

    2. Display

      1. Status bar

        1. Font

        2. Screen saver

    3. Volume & Tones

      1. System sounds

      2. Volume

      3. Do not disturb

      4. Vibrations

    4. Storage

    5. Battery

    6. Lock screen

      1. Screen lock

        1. Settings

        2. Smart Lock

    7. Security & Privacy

        1. Fingerprint

      1. Privacy

      2. Location

    8. Apps & Notifications

      1. Screen reader

      2. Display enhancements

      3. Interaction and dexterity

      1. Date & Time

      2. Languages & Input

          1. Text correction

        1. Developer Options

  1. Functions

    1. Phone

      1. Display

      2. Settings

    2. Messages (SMS)

      1. Settings

    3. Contacts

      1. Settings

      2. Groups

      1. Shutter

      2. Settings

      1. Timer

      2. Alarm clock

    4. Browser

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Oukitel K12: Specifications
Display6.3 Inch - FHD+
ProcessorMediaTek MT6765 (Helio P35)
Memory 6 GB
Internal storage 64 GB
Camera16 + 2 Megapixel
SoftwareAndroid 9 Pie
All specifications