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To receive notifications from app that are not in active use on the realme smartphone, the background data of the respective app must be enabled, which is by default. This allows the application to access the Internet in the background.

If background data is disabled, no data can be fetched over the Internet and consequently no notifications will reach us.

Android 11 | realme UI 2.0
Step 1: Tap on  Settings
Step 2: Tap on  App management
Step 3: Tap on  App list
Step 4: Choose an  App
Step 5: Tap on  Data usage details
Step 6: Enable or disable  Background data
  1. Tap on Settings
  2. Tap on App management
  3. Tap on App list
  4. Choose an App
  5. Tap on Data usage details
  6. Enable or disable Background data
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realme Instructions