L

hi, I have had this phone for a week. Not able to hear notifications on texts or email. I DO have the sound on for these and under each person. I also mistakenly thought that the # of messages, voice-mails, missed calls & emails would display on each icon. What can I do to fix? I have downloaded an icon app. Could that be part of the problem? Still doesn't fix the sound. Please help! I  wacted to love this phone...

The solution

3 Answers


L

*wanted*

Hi, Leelee!

I'm trying to help you! Let's go through the notification points/counter first. To activate them, please follow these steps:

  • Tap and hold a free area on the home screen
  • Open Home Screen Settings
  • Enable App Icon Indicator

If you already have all notification sounds enabled on your device, try uninstalling this icon app and recheck the sound settings.

Greetings.

L
[Solution]

Thanks so much for answering.  I had all that turned on. But I deleted a security app that must've been  interfering with the notifications & sounds and now it's  working.

Have a great weekend!

 


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