Question: Frozen

Screen is stuck and phone is on.  Power button won't work 

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Hello Mlou 78,

did you already try to press the power button for 15 seconds to turn it off? And if, try it with volume up and the power button for at least 15 seconds. These are the only buttons that could help you to turn off your device, otherwise you'd have to wait till your battery is empty.

 

Greetings,

Isabel

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Do you have an answer to the Question "Ulefone Armor X - Frozen"? Answer here:

Phone wont power off completely Oukitel C12 Pro · 1 month ago · From davidandkeiley

When I hold the power off button, the phone shuts down but not fully, the screen goes black and shows the Oukitel logo like it has frozen. I have...

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