E

I just got this phone a few days ago set everything up but my notifications won't come up unless I'm actually on the app itself on the settings it's says the notifications are turned on but I'm not getting anything I've made sure I don't have do not disturb turned off at all times I just want to get notifications without having to stay on the app 


5 Answers


Hello EmmaGerrie22!

Does this issue occure on all the notifications?
Have you tried to disable the notifications, then restart the device and enable them again?

We are waiting for your answer.

Greetings!

E

No it's still not working 

Are all apps affected?

Have you by chance activated the data saving mode? (the data is usually only loaded when using an app).

 

E

Yeah all apps are affected and no it's off too 

Please check the general settings>Notifications again.

If everything is activated there, I suspect that it is a system error, but unfortunately only a reset to factory defaults can help.

Greetings!


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