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I am recently bought a Redmi Note 9 Pro. It has been observed that phone’s proximity sensor is not working and screen is lit and it doesn’t turn off during phone call.

May guide how to resolve the issue so that screen will be turns off during phone call.


1 Answers


Hello sarajit!

Can you please check if your phone has the following setting?

Greetings!


Android 10 | MIUI 11.0
How to Turn On/Off Proximity sensor -  Open the  Phone app
How to Turn On/Off Proximity sensor -  Open the  Settings
How to Turn On/Off Proximity sensor -  Tap on  Incoming call settings
How to Turn On/Off Proximity sensor -  Enable or disable  Proximity sensor
  1. Open the Phone app
  2. Open the Settings
  3. Tap on Incoming call settings
  4. Enable or disable Proximity sensor


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