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Got new A60 and following the start procedure set a 4 digit pin then proceeded setting up wi fi etc.  After shutting down the phone I can no longer get past the start up screen as it asks for the pin to unlock it but when I enter it it states that it is wrong (which it is not).  I have tried to do a hard reset using the on/off and volume buttons but this does not bring up a screen which allows this, only a reboot and other options, none of which do anything at all.  Blackview are not very helpful so I am hoping you can be of assistance.  Thanks.


1 Answers


Hello Blaze. To start the recovery mode the device must be switched off. For more information click here:

How to start and use the recovery mode

Android

The recovery mode is some kind of second operation system that is made to save the Android device if nothing works anymore. But what exactly can i do with the recovery mode and how do i use it? Recovery-mode: What's that? [caption id='1947'...


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