Hi, when I am streaming a live football match the phone keeps turning off, I have to keep the screen awake in order to keep listening. It"s a new phone, only had it 3 weeks and it"s been o/k until now. Any suggestions.
Have you checked the time til screen timeout?
- Tap on Settings
- Tap on Display
- Tap on Screen timeout
- Choose an Option
Hi, I have never had to alter the screen timeout before, this has just suddenly happened, surely I can watch a movie without constantely having to wake the phone. I don"t have a problem if using a tablet.
Are you using a special app for that?
It could be that the app is optimized to reduce battery consumption.
Hi, no not a special app, when listening to a football match the screen did time out but the phone always kept the commentary alive, now I have to keep turning the phone back on. Very frustrating.
Thank you very much for the feedback.
I'll have a word with my colleague to see if he might have another idea.
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