B

Hiya, does anyone know how to enable this feature please? The phone just says it's disabled for the sake of the battery.


8 Answers


Hello, Broc.

Could it be that the battery saver is enabled?

Greetings!

B

Hiya Denny, thanks so much for the quick response!

Sadly, the battery saver is off so it's not that I'm afraid. 

I've just checked the error again and the phone actually says the function is disabled as it slows down the phone. Apologies for that! I'll edit the post.

Any ideas on what to try next please?

Thanks,

Hello Broc!

Thanks for your reply!

Can you check if any other battery or performance optimization is enabled / set? I think it has something to do with that.

Regards!

 

B

I really don't know what else to try Denny. It must be specific to this brand or model of phone maybe? I have another Android 10 mobile and the app I'm trying to use works on that. 

One difference I have noticed between the two phones is my other phone [if I click and hold onto an app icon on the desktop] allows me to view the app info and make modifications. The Oukitel, on the other hand, only shows 'uninstall'. I have unlocked developer mode btw. If that would make any difference?

Weird?! 

Sorry to be a pain!!

 

Hello, Broc.

No, you're not bugging us! Don't worry!

Ij honestly don't know if there is a hidden setting for it or if it is a system error.

I think the only way to find out is to reset it.

Greetings!

B

Ok Denny, I'll give it a go. Seems an odd thing to do to a brand new phone though!

I'll let you know how I get on.

Thanks.

B

Sadly it didn't work. 

I'm sending it back to Amazon and buying a different brand I think.

Thanks anyway for trying.

Best wishes 

 

Hello, Broc.

Thank you for your reply.

Sorry I couldn't be of more help.

If you have any questions in the future, you are always welcome.

Greetings!


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