Table of contents

Block a Phone number Control how incoming calls appear while using apps Read caller names aloud Notifications during a call Play tone when call connects Vibrate when answered Vibrate when call ends Block Unknown Callers Call barring Call forwarding Call Waiting Show or Hide Caller ID Roaming Assistance WiFi calling

Block a Phone number

In addition to saved contacts, phone numbers can also be blocked on the Samsung device, and if the phone number is included in the block list, all calls and messages (SMS) are automatically rejected.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Block numbers
Step 5:  Tap on  Add phone number
Step 6:  Enter a  Phone number  an tap on  Add
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Block numbers
  5. Tap on Add phone number
  6. Enter a Phone number an tap on Add

Control how incoming calls appear while using apps

When using the Samsung device, incoming calls are displayed in a pop-up window at the top of the screen, and the phone settings allow you to change the call display to a mini pop-up or even full screen.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Call display while using apps
Step 5:  Choose between  Full screen ,  Pop-up  and  Mini pop-up
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Call display while using apps
  5. Choose between Full screen, Pop-up and Mini pop-up

Read caller names aloud

For incoming calls, we can have the caller name read out, if saved as a contact. "Read caller names aloud" uses the text-to-speech function. In this case, this also means that voice output (speed and altitude) can be adjusted.

If the caller read aloud is activated, we can also choose whether this should only be done with headsets or Bluetooth devices connected or Always.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Answering and ending calls
Step 5:  Enable or disable  Read caller names aloud
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Answering and ending calls
  5. Enable or disable Read caller names aloud

Notifications during a call

During a call, notifications can be received on the Samsung device and alarms are not muted during this time.

In the phone settings, we can disable (or enable) the Notify during calls feature, which will mute all notifications and alarms. Notifications are only heard after a call has been received.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Call alerts and ringtones
Step 5:  Enable or disable  Notify during calls
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Call alerts and ringtones
  5. Enable or disable Notify during calls

Play tone when call connects

as soon as a call is started, you are used to hearing a ring back tone (connection tone). on newer Samsung devices, the sound has been partially eliminated or at least deactivated. if you want to hear the ring back tone after dialling, you have to check the phone settings to see if the option is available, as shown here in the instructions.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Call alerts and ringtones
Step 5:  Enable or disable  Play tone when call connects
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Call alerts and ringtones
  5. Enable or disable Play tone when call connects

Vibrate when answered

In order to get a haptic feedback when accepting a call, we can activate the "Vibrate when answered" function on the Samsung device. If the call is accepted, the device vibrates briefly.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Call alerts and ringtones
Step 5:  Enable or disable  Vibrate when answered
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Call alerts and ringtones
  5. Enable or disable Vibrate when answered

Vibrate when call ends

Should the Samsung device vibrate when the call is finished? Such a function "Vibrate when call ends" can be found in the phone settings.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone-App
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Call alerts and ringtones
Step 5:  Enable or disable  Vibrate when call ends
  1. Open the Phone-App
  2. Open the menu
  3. Open the Settings
  4. Tap on Call alerts and ringtones
  5. Enable or disable Vibrate when call ends

Block Unknown Callers

The Samsung device can automatically block unknown callers, including callers who suppress their phone number. If the function is activated, all calls for which the phone number is not visible are automatically rejected.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone App
Step 2:  Open the  Menu
Step 3:  Tap on  Settings
Step 4:  Tap on  Block numbers
Step 5:  Enable or disable  Block unknown callers
  1. Open the Phone App
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Block numbers
  5. Enable or disable Block unknown callers

Call barring

Call barring allows the Samsung device to bar different types of calls. For example, calls can be automatically rejected when roaming is enabled. Similarly, outgoing calls can be completely deactivated. When changing the call barring, the network password is required, which is included with the contract/tariff or can be obtained from the mobile operator. Usually the password is 0000. The following options are available for call barring

  • All outgoing calls
  • International calls
  • International calls except to home country
  • All incoming calls
  • All incoming calls while roaming
Android 10 (One UI 2.0)
Step 1:  Open the  Phone App
Step 2:  Open the  Menu
Step 3:  Tap on  Settings
Step 4:  Tap on  Supplementary services
Step 5:  Tap on  Call barring
Step 6:  Choose between  Voice call  and  Video call
Step 7:  Enable or disable desired  Option
Step 8:  Enter  Password  and confirm with  OK
  1. Open the Phone App
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Supplementary services
  5. Tap on Call barring
  6. Choose between Voice call and Video call
  7. Enable or disable desired Option
  8. Enter Password and confirm with OK

Call forwarding

on the Samsung device, call forwarding can be configured separately for a voice call or video call. call forwarding is set by default according to the network settings. calls are usually forwarded to the mailbox if "busy", "no answer" or "not available". forwarding can either be deactivated for each case or can be forwarded to any phone number.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone App
Step 2:  Open the  Menu
Step 3:  Tap on  Settings
Step 4:  Tap on  Supplementary services
Step 5:  Tap on  Call forwarding
Step 6:  Choose between  Voice call  and  Video call
Step 7:  Tap on desired  Option
Step 8:  Enter a  Phone Number  or choose a  contact  and confirm with  Enable
  1. Open the Phone App
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Supplementary services
  5. Tap on Call forwarding
  6. Choose between Voice call and Video call
  7. Tap on desired Option
  8. Enter a Phone Number or choose a contact and confirm with Enable

Call Waiting

with the "call waiting" function, during an active telephone conversation, one is alerted that a second caller is trying to call. if "call waiting" is activated, a knocking sound is heard to draw attention to the second caller. the user can decide whether to accept the call (the first caller is put on hold) or reject it. if "call waiting" is deactivated, the second caller is automatically rejected.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone App
Step 2:  Open the  Menu
Step 3:  Tap on  Settings
Step 4:  Tap on  Supplementary services
Step 5:  Enable or disable  Call Waiting
  1. Open the Phone App
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Supplementary services
  5. Enable or disable Call Waiting

Show or Hide Caller ID

The own phone number is displayed or hidden on the Samsung device by default according to the standard settings of the network provider. Normally, this means that the phone number (caller ID) is transmitted to the other party. However, in the settings of the phone app it can also be clearly defined whether the phone number should be displayed or hidden.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone App
Step 2:  Open the  Menu
Step 3:  Tap on  Settings
Step 4:  Tap on  Supplementary services
Step 5:  Tap on  Show caller ID
Step 6:  Choose between  Network default ,  Hide number  and  Show number
  1. Open the Phone App
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Supplementary services
  5. Tap on Show caller ID
  6. Choose between Network default, Hide number and Show number

Roaming Assistance

the Roaming Assistance helps us to call abroad. phone numbers are usually dialled or stored in the contacts usually without the country code. now when we call the home country from abroad, the country code is usually missing and we call the number in the roaming country. in Samsung's Roaming Assistance we can specify whether the country should be dialled automatically, asked first or if the call should always be made to the roaming country.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone App
Step 2:  Open the  Menu
Step 3:  Tap on  Settings
Step 4:  Tap on  Other call settings
Step 5:  Tap on  Roaming assistance
Step 6:  Choose between  Auto select country ,  Always call roaming country  and  Ask for each call
  1. Open the Phone App
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Other call settings
  5. Tap on Roaming assistance
  6. Choose between Auto select country, Always call roaming country and Ask for each call

WiFi calling

The Samsung device can also make calls via mobile data (VoLTE) as well as via Wi-Fi (VoIP) in addition to the normal mobile phone network. Samsung simply calls this "WiFi calling" on its smartphones. The function can be turned on or off via the phone settings.

Note: The network provider must support WiFi calling.

Android 10 (One UI 2.0)
Step 1:  Open the  Phone app
Step 2:  Open the  menu
Step 3:  Open the  Settings
Step 4:  Tap on  Wi-Fi Calling
Step 5:  Choose a  SIM card
Step 6:  Enable or disable  Wi-Fi Calling
  1. Open the Phone app
  2. Open the menu
  3. Open the Settings
  4. Tap on Wi-Fi Calling
  5. Choose a SIM card
  6. Enable or disable Wi-Fi Calling

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