J

I had sound for one day.  I've tried everything suggested including deleting apps that I downloaded. I can't figure out how to get the sound back. Pls help


3 Answers


Hi Jabbabird!

Is the sound from apps or ringtones not audible at all? Have you tried different apps?

Greetings

J

No text or ringtone, no sound in apps, nothing.  I even tried resetting to factory settings. Every setting is correct.  I don't know what else to try.  

Hi Jabbabird!

If you even reset the device to factory settings, I would consider a defect. Do you have the possibility to have the device checked?

Best regards

Denny


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