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My BV9600 Pro screen has gone totally black. I need to retrieve the data before sending it back for repair, but cannot see screen. can you help?


1 Answers


Hello AlexdeSousa!

You can try to connect the device to the PC and hope that a file transfer can be started, otherwise
there are programs that can be installed on the PC that bypass the input on the smartphone display in such cases.

But I can't say anything else about it, because most of them can also bypass the screen lock and thus possibly lead to abuse.

Greetings!


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