Messages are acoustically suppressed when the "Do not disturb" mode is activated. If you still want to hear them, you can add an exception in the LG device settings. You can choose between Nobody, All, Contacts only or Favourites only.
Note: The Only with priority mode must be activated.
- Open the Settings
- Tap on Sound
- Tap on Do not disturb
- Tap on Select priorities
- Tap on Messages from
- Choose between No one, Everyone, Contacts and Favorites