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on the Samsung device, call forwarding can be configured separately for a voice call or video call. call forwarding is set by default according to the network settings. calls are usually forwarded to the mailbox if "busy", "no answer" or "not available". forwarding can either be deactivated for each case or can be forwarded to any phone number.

Android 11 | One UI 3.0
Step 1: Tap on  Phone
Step 2: Open the  Menu
Step 3: Tap on  Settings
Step 4: Tap on  Supplementary services
Step 5: Tap on  Call forwarding
Step 6: Choose  Voice calls  or  Video calls
Step 7: Choose an  option
Step 8: Update the  Phone number  or tap on  Turn Off
  1. Tap on Phone
  2. Open the Menu
  3. Tap on Settings
  4. Tap on Supplementary services
  5. Tap on Call forwarding
  6. Choose Voice calls or Video calls
  7. Choose an option
  8. Update the Phone number or tap on Turn Off
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Samsung Instructions