is the EU exit ID verify app compatible with this model?

Hello,

I have just purchased a new Blackview A60 pro phone and I am trying to download EU exit ID verify app through google play but it shows as "app not compatible. This should not be as the gov.uk website advice that all android phone 6.0 and above should be compatible....

Is there anything else that has to be set up on a new phone prior downloading this app?

kind regards

Klara