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Text keypad has disappeared

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#1

A few weeks ago the text keypad on my Doro Liberto 820 Mini suddenly disappeared and was replaced by an icon of a microphone. The only way I can now send a "text" message is to speak into the phone, which isn't acceptable. I can no longer type in the text a character at a time. When I go to Settings, "Language and input", "Keyboard & input methods" it says the default is "Automatic - Google voice typing". There is no other option given. Is there any way of restoring text input other than a factory reset which I am reluctant to do for obvious reasons.

Doro Liberto 820 Mini

Replies

4
  • #3

    Thanks for your reply. I've never heard of Gboard keyboard and I've never had to install it before. I can't see it in Play Store and I can't search for it because I can't type that text into the search box. Also, it says "Google voice typing cannot be used for this field"!  Any ideas?

  • #4

    Hi Bextonian.

    Can you tap on the link in my first reply and possibly install it, then find out the possible cause?

  • #5

    I did as you suggested and tried to install it. It insisted on me signing in first but I was unable to do that without having text input. I've tried to sign in several times with Google voice input but couldn't get it to work. When I tried to say my email address it insisted on putting "at" instead of "@" and when I tried to say my phone number it insisted on putting "to 22" instead of "222". Thanks for your efforts but I think I'm just going to have to give up on this one. Perhaps a factory reset is the only way forward.

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