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screen timeout when making a call

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#1

How can I prevent my phone from going black every 5 sec when I'm on a call? I already changed the timeout setting on display to 30 min, but it just goes black when I'm on a call. I really need help with this

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2
  • #2

    Hello Veronica1899!

    According to my information it is quite normal that the display turns black.

    This is to prevent you from tapping other buttons and for example ending the call or activating other functions.

    Greetings!

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