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Black screen, won't start, fully charged

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#1

Tablet won't start. Is there an external reset button that I don't know about? I don't want to do a factory reset and lose everything... the soft reset hasn't worked.

Replies

3
  • #2

    Hello Kimmadillo!

    You could try to force the device to start by pressing and holding the power button for at least 10 seconds.

    Greetings!

  • #4

    Even if the device was charged, you can try to charge the device overnight and perform the forced start again.

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