Device not turning on

Question

Shipped the device from Amazon.com in 2017. Worked about 3 or so months then just wouldn't turn on. Contacted Amazon but was triggered to poshmobike.com/support bout the site returned unavailable. I recently came across the phone and messaged Amazon again and they stayed "the product is no longer available from the manufacturer hence the product is not found." So here I am seeking your assistance to correct this overdue mattet

Isabel · Answer

Dear DavisQuimbee,

sadly, Amazon has different return times for each country, you can check how long a damaged device is returnable on the amazon page, if your phone is still within their warranty, you need to call them, as it is not possible to return it online. If amazon is not accountable, you need to contact the producer, Posh Mobile. They have, however, no available support possibility right now.

To your problem with the Phone itself. As it could be difficult to get a replacement battery (you could try to get an used one), we suggest you'd try a different charging cable and try to load it for at least 8 to 12 hours before trying to turn it on again. If there are important datas on your phone, you should give it to a professional smartphone repair shop.

I really hope we were able to help you, and if not, just leave another comment.

Sincerely, your TechBone Support Team

Device not turning on

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