How can i stop callers hearing their own echo?

Question

Call receivers are hearing an echo all the time. How can i stop this?

I've tried with sound enhancement on and off and it doesn't make a difference. It doesn't effect me but every caller hears a bad echo.

Denny · Answer

Hey, Cal! In most cases this is due to the network connection of the callers themselves. Greetings!

Cal · Answer

thanks for the prompt reply. unfortunately, this is no the case in this instance as there is no issue on other mobile phones that I have tried.

Denny · Answer

Hello again!

The phone may be causing the earpiece to transmit the signal to the microphone.

Please try the following if you have the possibility. Please connect a headset to the device and start a call.

If the problem also occurs when using the headset, it must have another cause.

Greetings!

Cal · Answer

Hi again, The phone doesn't have an echo when it is connected to my handsfree in my car. I will try a headset to see if this makes a difference

Denny · Answer

Thanks for your answer!

It shouldn't make any difference to handsfree in a car, but it's worth a try.

If you don't have any problems with a headset either, you can try to fix the problem by resetting the phone to factory defaults.

If the error persists, it is unfortunately the phone itself.

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