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Huawei

Huawei: Turn Service Messages On or Off

Random texts from your carrier about data usage, promotions, or account balance can clutter your inbox on a Huawei phone. These service messages come through the regular Messages app and are controlled by a setting most people never touch. If you keep getting them after asking your provider to stop, the toggle inside the Messages app is usually still switched on.

4 min5 steps
VersionAndroid 10 · EMUI

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Step 1 of 5: Open **Messages**

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Android 10 · EMUI
Enable or Disable Service Messages – EMUI: step 1 – Open Messages
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Huawei

Enable or Disable Service Messages auf Huawei

Service messages are texts your mobile carrier sends directly to the Messages app, separate from regular SMS conversations. They typically cover data usage alerts, billing notices, or promotional offers, and they land in your inbox even if the sender is not in your contacts.

On EMUI, this behavior is controlled by a dedicated setting inside the Messages app rather than in the general system settings. Because it lives under an advanced menu, many people never find it and assume the messages cannot be blocked at the device level.

To change it, open Open MessagesOpen the menuOpen the settingsTap on AdvancedActivate or deactivate Service messages. Turning the toggle off stops new service messages from appearing, but it does not delete ones you already received.

Disabling this setting only affects messages sent through this specific channel. Regular SMS and MMS from contacts, businesses, or verification codes still arrive normally.

If your carrier sends account alerts you actually rely on, such as low-balance warnings, leave the setting enabled. Turning it back on later restores those messages without any loss of message history.

Frequently asked questions

No. Verification codes come as standard SMS, not as carrier service messages, so turning off Service messages does not affect them.