Skip to content
TechBone
OnePlus

OnePlus: Delete an Access Point Name (APN)

A wrong or outdated APN entry on your OnePlus phone can block mobile data or MMS even though your SIM card works fine elsewhere. This often happens after switching providers, since the old carrier's APN stays saved and OxygenOS keeps using it by default. Removing the leftover entry clears the conflict without touching your other network settings.

6 min8 steps
VersionAndroid 10 · Oxygenos 10

Step by step

1 / 8

Step 1 of 8: Open the **Settings**

1

Open the Settings

Live simulator

Android 10 · Oxygenos 10
Delete Access Point Name (APN) – Oxygenos 10: step 1 – Open the Settings
Open the Settings
1 / 8

Scroll or use the buttons for the next step

Feedback

Was the guide correct?

Help others: confirm the path or report a problem.

82

Confirmations

Forum verified this path

OnePlus

Delete Access Point Name (APN) auf OnePlus

An Access Point Name tells your OnePlus phone how to connect to your carrier's mobile network. If a wrong APN was added manually, or an old one survived a provider switch, OxygenOS may try to use it instead of the correct profile. The result is often no mobile data, failed MMS, or a connection that drops in and out.

Deleting the faulty entry forces the phone to fall back on the correct APN, either the carrier's default or a new one you add afterward. This does not affect Wi-Fi, Bluetooth, or your SIM PIN settings, since APN data only controls the mobile data path.

Menu path to delete an APN

Open SettingsWi-Fi & networkSIM & network ➔ choose the SIM card in question ➔ Access Point Names. Tap the APN you want to remove, open the menu in the top corner, then tap Delete APN.

If the entry is greyed out, it is a protected carrier default and cannot be deleted, only edited. In that case, add a new correct APN instead and set it as the active one.

Restart the phone after deleting the entry so the network registers the change immediately, especially if data was already stuck on the wrong profile.

Frequently asked questions

Some APNs are set by the carrier as protected defaults inside Access Point Names and only allow editing, not deletion. If you need it gone, reset it to default values instead or add a separate custom APN and mark that one as active.

Compatible devices

Tap your device — opens its hub with matching guides.