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OnePlus

OnePlus: Add Emergency Contacts for SOS Calls and Messages

If your phone is set to send its location during an SOS alert but nobody ever receives it, no emergency contact has been saved yet. OnePlus only sends the automatic SOS text with your current location to people you have added to a dedicated emergency list beforehand. Without that list, the alert has no recipient at all.

5 min6 steps
VersionAndroid 10 · Oxygenos 10

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Step 1 of 6: Open the **Settings**

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Open the Settings

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Android 10 · Oxygenos 10
Add Emergency Contacts for SOS – Oxygenos 10: step 1 – Open the Settings
Open the Settings
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OnePlus

Add Emergency Contacts for SOS auf OnePlus

OnePlus phones only trigger the automatic SOS location message when a valid emergency contact is stored on the device. Choosing location transmission as your preferred SOS action does not add anyone to that list on its own. Without a saved contact, the SOS Calls and Messages feature has no recipient and the alert quietly fails.

Emergency contacts live in a separate list from your regular Phone contacts. They decide who gets the emergency text with your live location and who shows up on the lock screen for first responders. At least one contact here is required before SOS can send anything.

To add one, open SettingsSecurity & lock screenEmergency rescueEdit emergency information and contactsAdd contact, then pick the person from your address book.

Repeat this for every contact you want on the list. If someone changes their phone number, remove the old entry here and add it again with the current number, since OnePlus does not pull updates from the regular Phone app automatically.

Frequently asked questions

You can store more than one emergency contact, so add everyone who should receive the SOS location message.

Compatible devices

Tap your device — opens its hub with matching guides.