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Android: Clear App Data

When an app keeps crashing, gets stuck on a broken screen, or your storage is unexpectedly full, clearing its stored data is often the fix - but it wipes saved logins, messages, downloads and settings back to a blank slate. Clearing data is not the same as clearing cache, and confusing the two can cost you information you actually wanted to keep. Knowing which option to use avoids losing things you did not intend to delete.

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Step 1 of 7: Tap on **Settings**

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Android 14 · Android 14
Clear App Data – Android 14: step 1 – Tap on Settings
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Android

Clear App Data auf Android

Clearing app data removes everything an app has stored locally since you installed it: saved logins, chat history, downloaded files, and custom settings. This is different from clearing cache, which only removes temporary files the app can rebuild on its own. Use clearing app data when an app is stuck in a broken state, keeps crashing, or you want to fully reset it - use clearing cache first if you only want to free up space without losing your logins.

To clear app data on Android, go to Tap on SettingsTap on AppsTap on See all appsChoose an AppTap on Storage & cacheTap on Clear storageTap on Delete.

After confirming, the app behaves like a fresh install. You will need to sign in again, and any content that was not backed up online (offline documents, unsynced photos, local settings) is gone for good. If you only wanted to fix lag or free up space, try Tap on Storage & cacheClear cache instead, since that keeps your login and files intact.

Menu wording can shift slightly between Android versions, but the sequence through Settings, Apps, and Storage & cache stays the same on Android.

Frequently asked questions

No, your account itself stays on the server, but you will be signed out locally and need to log in again after using Tap on Clear storageTap on Delete.