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If the "Do not disturb" mode is active, no incoming calls are transferred. However, we can enable All calls or allow marked contacts (favorites) in the settings. On Android, exceptions can be created to allow calls as follows:

Note: If the device (not the Do Not Disturb mode) is set to Silent or to Vibrate, no calls will be heard even if an exception is set!


Android 12
Step 1: Tap on  Settings
Step 2: Tap on  Sound and vibration
Step 3: Tap on  Do Not Disturb
Step 4: Tap on  People
Step 5: Tap on  Calls
Step 6: Choose an  Option
  1. Tap on Settings
  2. Tap on Sound and vibration
  3. Tap on Do Not Disturb
  4. Tap on People
  5. Tap on Calls
  6. Choose an Option
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Android Instructions
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