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My phone screen is blank

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#1

My phone screen is on but it doesn’t show anything but a black screen with light

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1
  • #2

    Hello Sabreazy!

    Please try to start the recovery mode, if the screen there works normally, it is a system error of Android and you have to reset the device using the same mode.

    • Turn off the device by pressing and holding the power button for at least 10 seconds
    • Now start the device and hold down the power button and the volume up button
    • Keep the keys pressed until the device starts the recovery mode.
    • Navigate to wipe data/factory reset

    Greetings!

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