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Screenshots and Camera glitch

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#1

Hello all,

For the past few weeks I've had a problem where if the screen is on and I'm using my phone, it will start taking screenshots unpromptedly. I haven't pressed the "extra" button on the left side that I assigned Super Screenshot. It just keeps happening. The Camera will open as well, usually after the random screenshot.

I've looked through the app details for Super Screenshot and haven't found anything pertaining to "automatic screenshot". But just now I disabled the app entirely, and the random screenshots seem to have stopped. For now, a screenshot is only taken when I press the assigned button. This phone sure is weird.

Oukitel WP5 Pro

Replies

3
  • #2

    Hi thecarmiearmy!

    If the buttons aren´t defective or causing other problems, I'm afraid it's a bug. Unfortunately, you can only wait until it's fixed by an update.

    Greetings!

  • #3

    I tried to clear the cache for both Camera and Super Screenshot apps and it's still extremely disruptive. I can't use my phone with how much this happens.

  • #4

    Hi thecarmiearmy!

    We're already trying to find more information on this and will let you know if there's a possible solution.

    Greetings!

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