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Internet connection is not happening

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#1

I can not set my Umidigi A3S mobile phone to connect to the internet outside of my home wi fi range. If anyone can assist?

Umidigi A3S

Replies

7
  • #2

    Hello, Pushkin.

    So you want to use the mobile data, right?

    You need to add the correct APN settings, please check the SIM settings and enter the APN data of your provider.

    Greetings!

  • #4

    I followed the instructions and settings from the community.ee.co.uk wesite and still no joy. Any more suggestions I could try?

  • #5

    If the correct APN data has been entered, a restart must also be performed afterwards.

    Even if it is easy, the mobile data is also activated?

    Is there a possibility to test the SIM card in another smartphone? This way we can better localize the problem.

  • #7

    I also have a Umidigi A3S and cannot connect to mobile network. Using same apn details as previous phone. Performed restart, network restart, factory update, latest software updates. Still same results. Only getting connection on Edge. Not 3G or 4G. 

    Did you get to resolve the problem?

  • #8

    Hello COLM!

    Since the device receives a connection via EDGE, I have to ask if the device supports the frequency of the provider, although I think it should work.

    Please check the supported bands of the Umidigi A3S with the ones used by the provider.

    Best regards!

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