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OnePlus: Clear App Data for a Malfunctioning App

If an app on your OnePlus keeps crashing, freezing, or showing broken content even after you cleared its cache, the stored app data itself is likely corrupted. Clearing app data removes saved settings, sign-in sessions, and local files, resetting the app to its original state. Any information not backed up separately is lost once you confirm the reset.

6 min8 steps
VersionAndroid 10 · Oxygenos 10

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Step 1 of 8: Open the **Settings**

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Open the Settings

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Android 10 · Oxygenos 10
Clear App Data – Oxygenos 10: step 1 – Open the Settings
Open the Settings
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OnePlus

Clear App Data auf OnePlus

Clearing an app's cache only removes temporary files that rebuild automatically. If a cache clear didn't fix a stuck, crashing, or corrupted app, clearing the app data goes a step further.

App data includes sign-in sessions, saved preferences, downloaded files, and any local databases the app relies on. Deleting it resets the app to the state it had right after installation.

On OnePlus phones running OxygenOS, this is handled from the app info screen: Open the SettingsTap on Apps & notificationsTap on See all appsChoose an appTap on Storage & cacheTap on Clear storageTap on Clear all dataConfirm with OK.

This removes everything the app stored locally, including login credentials and custom settings. Without a cloud backup or sync enabled, none of that data comes back once you confirm.

Clearing app data works best for apps that crash, freeze, or display corrupted content. If the only issue is slow loading or excess storage use, clearing the cache alone is usually enough and keeps your logins and settings intact.

If the problem persists after clearing data, check for a pending app update or consider uninstalling and reinstalling the app instead.

Frequently asked questions

No. The app stays installed. Only the stored settings, files, and sign-in sessions inside Storage & cache are removed.

Compatible devices

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