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Realme

Realme: Turn On Calls and SMS for a User Account

A newly created user on your Realme phone can open apps but cannot dial numbers or send text messages. That is expected behavior, not a SIM or network issue, since Realme UI blocks calls and SMS for every new user account by default. Each account needs this permission switched on separately before it can use the phone app.

4 min5 steps
VersionAndroid 11 · Realme UI 2

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Step 1 of 5: Tap on **Settings**

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Tap on Settings

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Android 11 · Realme UI 2
Allow Calls and SMS for a Secondary User – Realme UI 2: step 1 – Tap on Settings
Tap on Settings
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Realme

Allow Calls and SMS for a Secondary User auf Realme

Realme UI treats every additional user profile as a restricted account by default. New accounts can install apps and browse settings, but the phone and messaging apps stay locked until an administrator grants permission explicitly.

This protects the primary owner's call history and SMS threads from being accessed by guest or family accounts. It also prevents unexpected carrier charges if a device is shared temporarily.

Where to enable it

Switch to the account first, or stay in the owner profile depending on how your device groups this option. Then go to Tap on SettingsTap on Users & accountsTap on Multiple usersTap on SettingsEnable or disable Allow calls and messages.

Once enabled, the selected user gains a working phone dialer and messaging app, plus their own call log and SMS inbox separate from other accounts on the device.

Disabling the toggle later hides the phone and messages apps for that account again but does not delete existing call records or texts already stored under that profile.

Use this setting when multiple people share one Realme phone and each needs independent calling access without seeing the other's conversations.

Frequently asked questions

Realme UI disables calling and SMS for every newly created user profile by default. You need to turn it on manually through Tap on SettingsTap on Users & accountsTap on Multiple usersTap on SettingsEnable or disable Allow calls and messages.