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Samsung: Add an App to Do Not Disturb Exceptions

If WhatsApp calls or Facebook messages stay silent while Do Not Disturb is active, the app is not listed as an exception yet. Samsung mutes every notification by default once the mode is on, even from apps you consider urgent. Adding the app to the exception list lets its alerts pass through regardless of the mode.

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Step 1 of 7: Tap on **Settings**

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Android 11 · One UI 3
Add an App to Do Not Disturb Exceptions – One UI 3: step 1 – Tap on Settings
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Samsung

Add an App to Do Not Disturb Exceptions auf Samsung

Do Not Disturb on Samsung phones blocks all notification sounds and banners by default, no matter which app sends them. This protects focus time, but it also silences apps you might need to hear from immediately, like a messenger or a work tool.

Samsung lets you exclude specific apps from this restriction. Once an app is added as an exception, its notifications behave as if Do Not Disturb were off, while every other app stays muted.

Where to find the setting

Go to Tap on SettingsTap on NotificationsTap on Do not disturbTap on AppsTap on Add apps. Select the app you want to exempt, then confirm with Turn On All notifications.

After this, the app ignores Do Not Disturb completely and delivers sounds, vibrations, and banners as usual. This works per app, so you decide individually which ones bypass the mode and which stay silenced.

If you only want certain contacts to break through instead of a whole app, check the separate contact exceptions in the same Do Not Disturb menu. That option is better suited when you need calls from one person only, not every notification from an app.

Frequently asked questions

Yes. Repeat the same steps under Tap on Do not disturbTap on AppsTap on Add apps for each app you want to exempt. There is no fixed limit on how many apps you can add.

Compatible devices

Tap your device — opens its hub with matching guides.

Android 11 · One UI 3

No compatible devices are listed for this version.