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Samsung

Samsung: How to Clear an App's Cache

If an app freezes, crashes on launch, or shows outdated information right after an update, leftover cache files are usually the reason. Samsung apps store temporary data to load faster, but that data can go stale or corrupted over time. Clearing the cache removes this junk without touching your logins, settings, or saved files.

4 min5 steps
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Step 1 of 5: Tap on **Settings**

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Tap on Settings

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Android 11 · One UI 3
Clear App Cache – One UI 3: step 1 – Tap on Settings
Tap on Settings
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Samsung

Clear App Cache auf Samsung

Every app on your Samsung phone keeps a small storage area called the app cache. It holds temporary files such as thumbnails, login tokens, or previously loaded content so the app opens faster next time.

Problems appear when this cache holds outdated or broken data. This is especially common right after an app update, when the app expects a new data structure but still finds old cached files. The result can be a frozen screen, a crash on launch, missing images, or content that never refreshes.

Clearing the cache forces the app to rebuild these temporary files from scratch. Your logins, saved settings, and personal data inside the app stay untouched, since cache and app data are stored separately.

Menu path

Open Tap on SettingsTap on AppsChoose an AppTap on StorageTap on Clear cache. The app is ready to use immediately afterward, no restart required.

If clearing the cache does not fix the issue, the problem likely sits in the app data itself, not the cache. In that case, clearing app data or reinstalling the app is the next step, though this will log you out and reset in-app settings.

Some apps rebuild large caches quickly, others take longer to reload images or offline content the next time you open them. This is normal and not a sign of a new problem.

Frequently asked questions

No. Cache and app data are stored separately on Samsung phones. Clearing the cache only removes temporary files, while your logins, settings, and saved content inside the app remain.

Compatible devices

Tap your device — opens its hub with matching guides.

Android 11 · One UI 3

No compatible devices are listed for this version.