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Samsung

Samsung: Turn Off Mute All Sounds Mode

If your Samsung phone suddenly stays silent for calls, alerts and media at the same time, the Mute all sounds function is likely active. This mode can trigger by accident when you hold the volume key too long, and it overrides every individual volume slider. Once enabled, no ringtone, notification or app sound plays until you switch it off again.

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Step 1 of 4: Tap on **Settings**

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Android 11 · One UI 3
Mute All Sounds Setting – One UI 3: step 1 – Tap on Settings
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Samsung

Mute All Sounds Setting auf Samsung

Mute all sounds is an accessibility feature that overrides every volume control on your Samsung phone at once. Instead of lowering ringtone, notification and media volume separately, it silences all three categories in a single switch. Many users trigger it unintentionally by pressing and holding the volume up or down key, which opens a shortcut menu for this exact function.

Once active, the volume key display shows Mute all sounds is on, and no slider adjustment brings sound back until the toggle itself is switched off. This differs from a simple Do Not Disturb schedule, which only blocks notifications for a set time while calls or alarms can still pass through depending on your settings.

To turn it off, go to SettingsAccessibilityHearing enhancementsMute all sounds and disable the toggle. After disabling it, check your ringtone and media volume levels, since they may have been changed while the mute was active.

If only notifications are silent while calls still work, the cause is usually a separate notification setting or an active Do Not Disturb profile, not this function.

Frequently asked questions

This usually happens when Mute all sounds gets activated through the volume key shortcut menu. It overrides ringtone, notification and media volume together, so no sound plays until you disable it in SettingsAccessibilityHearing enhancementsMute all sounds.

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Android 11 · One UI 3

No compatible devices are listed for this version.