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Samsung

Samsung: Turn Off Your Device Properly

On newer Samsung phones, holding the power button often opens Bixby instead of the shutdown menu, so the classic press-and-hold trick stops working. If your device does not react when you hold the side key, the button has likely been reassigned and you need another way to power down. This mix-up leaves many users stuck between a frozen screen and an assistant they never asked for.

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Step 1 of 3: Press and hold the **Power button**

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Press and hold the Power button

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Android 11 · One UI 3
Power Off a Samsung Device – One UI 3: step 1 – Press and hold the Power button
Press and hold the Power button
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Samsung

Power Off a Samsung Device auf Samsung

On many Samsung phones the side key is now shared with Bixby. A short press wakes the screen, but a long press can launch the assistant instead of the shutdown menu. This is why the classic press-and-hold method sometimes fails on newer One UI devices, even though it still works on older models.

If your device supports the classic method, the path is straightforward: Press and hold the Power buttonTap on Power offTap again on Power off. The second tap is required as a safety confirmation, so a single tap on the first screen will not shut the phone down.

When the power button is bound to Bixby, use the status bar instead. Swipe down from the top of the screen to open the quick panel, then tap the power icon shown there to reach the same Power off confirmation screen.

Choose the status bar method whenever holding the button only opens Bixby or the screen stays unresponsive. If the display is completely frozen and neither method reacts, a forced restart is the safer fix rather than repeating the shutdown attempt.

Frequently asked questions

On several Samsung models the side key is mapped to Bixby by default, so a long press launches the assistant instead of showing Power off. Use the status bar power icon to reach the shutdown screen instead.

Compatible devices

Tap your device — opens its hub with matching guides.

Android 11 · One UI 3

No compatible devices are listed for this version.