Can I forward voice calls but leave video calls ringing normally?

Yes. Voice calls and video calls have independent settings under Call forwarding. Set the option only under Voice calls and leave Video calls untouched.

Does turning on call forwarding cost extra?

Forwarding a call usually counts as an outgoing call on your plan, since your carrier routes it to the new number. Check with your carrier if you forward to a landline or international number.

How do I see which number calls are currently forwarded to?

Open Phone ➔ Menu ➔ Settings ➔ Supplementary services ➔ Call forwarding, choose Voice calls or Video calls, and select the active condition to view the stored number.

Does swapping the SIM card reset call forwarding?

Forwarding rules are often tied to the SIM and carrier account, so a new SIM can reset the setting to the network default. Recheck the option under Call forwarding after swapping a SIM.

Samsung

Samsung: Turn Call Forwarding On or Off

If calls keep landing on voicemail instead of reaching you on a second number, call forwarding on your Samsung phone might already be active or set up wrong. Voice calls and video calls each have their own forwarding rule, and the network often forwards calls automatically when you are busy, unavailable or do not answer. Leaving the wrong option enabled means callers never reach the number you actually want.

Updated: 04.08.20266 min8 steps

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Samsung

Call Forwarding Setup auf Samsung

Call forwarding redirects an incoming call to another number instead of ringing your Samsung phone. Your carrier often enables a default rule that sends calls to voicemail when you are busy, do not answer, or your phone is unreachable. This setting exists separately for voice calls and video calls, so one type can forward while the other rings normally.

To check or change it, go to Phone ➔ Menu ➔ Settings ➔ Supplementary services ➔ Call forwarding. Choose Voice calls or Video calls, then pick a condition such as always forward, forward when busy, when unanswered, or when unreachable. Enter the target phone number to activate forwarding for that condition, or tap Turn Off to cancel it.

Leave forwarding on if you regularly miss calls on this device and want them to reach a second number or an assistant. Turn it off if you rely on your own voicemail or if you notice callers reaching a wrong number without you dialing anything. Some carriers apply forwarding server-side, so changes may take a moment to sync, and removing a SIM card can reset the setting to the network default.

Frequently asked questions

Many carriers activate forwarding to voicemail by default for the 'unanswered' or 'unreachable' condition. Check Phone ➔ Menu ➔ Settings ➔ Supplementary services ➔ Call forwarding ➔ Voice calls to see which condition is active.

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Samsung: Turn Call Forwarding On or Off

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Call Forwarding Setup auf Samsung

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