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Android: Turn Wi-Fi Calling On or Off

Calls keep dropping or sound choppy when your carrier signal is weak, even though your phone shows full Wi-Fi bars. Android can route calls through a connected Wi-Fi network instead of the mobile network, but only once Wi-Fi calling is turned on and your carrier actually supports it. Without that setting active, your phone keeps fighting a weak cellular connection instead of switching over.

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Step 1 of 7: Tap on **Settings**

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Android 14 · Android 14
Turn Wi-Fi Calling On or Off – Android 14: step 1 – Tap on Settings
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Android

Turn Wi-Fi Calling On or Off auf Android

Wi-Fi calling routes your voice calls through a connected Wi-Fi network instead of the cellular network of your carrier. Android switches to this mode automatically once the feature is enabled and treats the Wi-Fi network as an extension of the mobile network.

The setting helps in areas with thick walls, basements, or rural spots where carrier signal is weak but a stable Wi-Fi connection is available. Call setup and audio quality often improve because Wi-Fi typically has more bandwidth than a marginal cellular connection.

Turn on Wi-Fi calling

Open Tap on SettingsTap on Network & internetTap on SIMs. On a dual-SIM phone, Choose a SIM card (Dual SIM) first. Then Tap on Wi-Fi calling and Enable or disable Use Wi-Fi calling. Finish by setting the Calling preference to decide whether Wi-Fi or the mobile network gets used first.

Wi-Fi calling only works if your network operator has activated the service for your plan. If the toggle under Tap on Wi-Fi calling is greyed out or missing, contact your carrier before troubleshooting further on the phone itself.

Setting the calling preference to prefer Wi-Fi can drain battery faster on a weak Wi-Fi network, since the phone keeps checking for a better connection. Turn Wi-Fi calling off again if calls disconnect while switching between Wi-Fi networks, and rely on the mobile network instead until the connection is stable.

Frequently asked questions

Your carrier likely hasn't activated Wi-Fi calling for your SIM or plan. Check with your operator first; the toggle under Tap on Wi-Fi calling only becomes selectable once support is confirmed.