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Samsung

Samsung: Turn VoLTE Calls On or Off

If calls sound muffled, take longer to connect, or switch to a spotty 3G signal mid-call, VoLTE might be turned off on your Samsung phone. Voice over LTE routes calls through your carrier's data network instead of the older 2G or 3G circuit, which affects voice clarity, connection speed and even battery drain. On dual SIM models each SIM line has its own separate VoLTE switch, so one number can sound noticeably better than the other.

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Step 1 of 4: Tap on **Settings**

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Tap on Settings

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Android 11 · One UI 3
Turn VoLTE Calls On or Off – One UI 3: step 1 – Tap on Settings
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Samsung

Turn VoLTE Calls On or Off auf Samsung

VoLTE (Voice over LTE) sends your calls over the same LTE network your phone uses for data, instead of dropping down to a 2G or 3G voice channel. That switch is why VoLTE calls connect faster, sound clearer and typically use less battery than a traditional call setup.

The toggle sits inside your mobile network settings and is tied to your carrier profile. If a call keeps falling back to a weaker network, or connection times feel slow, checking this switch is a fast way to rule out a settings issue before blaming your carrier.

Where to find the VoLTE toggle

On Samsung phones running Android with Samsung One UI, go to SettingsConnectionsMobile networksEnable or disable VoLTE calls SIM 1 / 2.

On dual SIM devices, each SIM gets its own separate entry, so you can enable VoLTE for one line and leave the other on standard voice calling.

If the option is greyed out or missing entirely, your carrier profile likely does not support VoLTE on that SIM, or the feature has not been activated on your account yet. In that case, turning the toggle on or off in settings will not change anything until the carrier enables support server-side.

Frequently asked questions

If Enable or disable VoLTE calls SIM 1 / 2 does not appear under Mobile networks, your carrier profile likely does not support VoLTE on that SIM, or the network needs to activate it on your account first.

Compatible devices

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Android 11 · One UI 3

No compatible devices are listed for this version.